Warranty
Warranty Policy – King of Generators
At King of Generators, we are committed to ensuring you have a seamless experience with your purchase. Below is an overview of the EcoFlow warranty policy to help you understand coverage and how to make a warranty claim through King of Generators support.
Warranty Period Overview
EcoFlow provides a limited warranty on its products, starting from the date of purchase. The warranty period varies by product type:
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DELTA Series & RIVER Series: 1–5 years (depending on model)
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Solar Panels: 12 months to 10 years
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Accessories: 12 months
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Smart Generators: 1–3 years
For detailed coverage, refer to the product-specific warranty on EcoFlow’s official website or contact King of Generators support.
What’s Covered?
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Free repairs or replacements for defects in materials or workmanship
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Warranty extensions available for select products upon registration on EcoFlow’s website
What’s Not Covered?
The warranty does not cover:
- Damage due to misuse, unauthorized modifications, or external factors (e.g., water, weather)
- Products purchased from unauthorized sellers or without valid proof of purchase
- Products used outside the intended region or incompatible with local power standards
Note: EcoFlow products are designed for use in the U.S. Warranty claims for malfunctions due to use outside the country may not be covered.
How to Make a Warranty Claim
If you experience any issues, please contact King of Generators support to initiate a warranty claim.
📞 Phone: (855) 799-2943
📧 Email: info@kinggenerators.com
Our team will assist you with the claim process, including verifying your purchase, troubleshooting the issue, and coordinating with EcoFlow for repair or replacement.
Once approved, we will provide further instructions, including shipping details and estimated resolution time.
For any questions regarding warranty coverage, feel free to contact King of Generators support. We're here to help!
