SunGold Power - 8KW/ 10KW 48V Split Phase Solar Inverter

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Warrenty

King of Generators – Warranty & Return Policy 

At King of Generators, we’re proud to be a verified dealer of Sungold Power products. We are committed to providing exceptional customer service and ensuring your satisfaction with every purchase. Please review our warranty and return policies below, which are in line with Sungold Power’s official terms.

Warranty Coverage

Sungold Power offers a warranty period ranging from 1 to 25 years, depending on the specific product. The warranty period begins on the original date of purchase by the end consumer.

To validate the warranty, customers must provide proof of purchase, such as the original sales receipt or another acceptable form of documentation.

30-Day Return Policy

We offer a 30-day return window on Sungold Power products. Returns are accepted under the following conditions:

Return shipping will be covered by Sungold Power for the following reasons:

• Carrier damage
  
  

• Defective or faulty product
  
  

• Product not as described or advertised
  
  

• Incorrect item shipped
  
  

• Additional product received in error
  
  

For all other return reasons, the customer is responsible for round-trip shipping costs. Note: Free shipping promotions apply only within the continental United States.

Return Conditions

To qualify for a return:

• Items must be unused, unmodified, and undamaged
  
  

• Items must be in original packaging
  
  

• Return requests must be made within 30 days of delivery
  
  

Returns requested after 30 days may be considered on a case-by-case basis and require special approval.

Before sending a return, please email our team at info@kinggenerators.com

 with the following:

• Order number
  
  

• Photo or video evidence (if applicable)
  
  

• Original packaging and item details
  
  

Refunds

After your return is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be issued to your original payment method within several business days.

Order Cancellations

Orders may be canceled for a full refund within 72 hours of placement, provided the order hasn’t yet shipped. If the item has already shipped, the customer will be responsible for return shipping costs.

Used Product Warranty

For used products, the warranty coverage is as follows: